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* Original cash register receipt and student ID are required for all returns/exchanges. All merchandise returned for any reason must be in original condition.
Textbooks:
Textbook refunds are given the first two weeks of the Fall/Spring semesters and the first week of summer sessions. All short-term classes have exactly one week from the start date of class to return/exchange. After the above refund periods, all textbooks are no longer refundable or eligible for exchanges. All textbook sales are final.
- New textbooks must not have any bent or torn pages, marks,
writing, highlighting or other damage. All
shrink-wrapped books or packages are not returnable
if opened. Textbooks with computer software cannot be
returned if software is opened.
- No returns are accepted for course packets or any book or
package marked "Not Returnable."
- The Bookstore reserves the right to determine the
refundability of returned textbooks. We may, at our
discretion, offer a used textbook price as refund
price or not offer a refund or exchange.
Online Textbook Orders:
Refund policy is the same as in-store purchases.
For all online order returns, shipping fees are not refunded.
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Textbook Returns: (Fall 2010)
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Last Day to Return |
Classes Starting August 16: August 27
All Late Start Classes: exactly 1 week from the start date of class
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General Merchandise:
General merchandise may be returned within 3 working days of
purchase. Merchandise returned for refund or exchange must
be in original packaging with all labels intact and
attached, undamaged and in saleable condition. The
bookstore reserves the right to determine the condition of
the merchandise. Only an exchange will be granted if the
item purchased is defective.
Items not eligible for refund or exchange: balloon bouquets,
bus passes, catalogs, clearance items, culinary items,
drinks, EKG Electrodes, Flo tubes, food, gift cards,
medications, mouth pieces, scantrons, special orders,
stethoscopes, and study aids such as Max Notes, Exam
Notes, and Quick Study Bar charts.
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